The Future of Workflow Technology: Collaborative Planning
نویسنده
چکیده
Workflow is rapidly becoming a standard technology in the corporate computing environment. Workflow automates an actual business process, and as such must have a representation of that process. This paper questions how one arrives at the process to be represented. Collaborative Planning (CP) is presented as a way to discover and implement process representations regardless of the workflow system being used. The need for involving many people in the planning process is the result of a trend which is many decades old, and which is enjoying a new level of awareness due to the Business Process Reengineering movement. CP empowers users within a workflow environment to have control over their own processes. CP is defined and four general requirements for a CP tool are given. The benefits of this new technology are discussed; Regatta Technology is offered as an example of a CP tool.
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